Configure Digital Signature Settings

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SigningHub gives you complete control on your digital signature configurations. You can customise physical appearance of your signature, signing methods (i.e. server-side signing, local signing, or mobile signing), and other important details that needs to be appended to your signatures. There are separate configurations available for web browsers and mobile apps. Customise these provisions as required and use a set choice configurations to produce your digital signatures.

The signature appearances are also managed from the SigningHub Admin interface, where customised appearances can also be defined as per your business/ organizational preferences.

It is important to understand:

In Server-Side Signing, the signing keys (crypto keys required for digital signature creation) are held at server end. These keys can be used through any modern browser of Windows, Mac OS X, iOS, Andriod or other devices/ tablets for signing at server end. For this, an SMS OTP authentication can also be enabled, by which the authentication password will be directly sent on your mobile device at the time of signing for confirmation.
In Local (client-side) Signing, the signing keys (crypto keys required for digital signature creation) are held in local keystore or in smartcards or in USB-crypto tokens. For this, Go>Sign Desktop application is required on the system along with correct drivers of the installed devices.
In Mobile Signing, the signing keys (crypto keys required for digital signature creation) are held on the user's mobile device. For this, a supported mobile signing app is required to use this feature.

Configure your Signature Appearance

Click your profile drop down menu (available at the top right corner).
Click the "My Settings" option.
Click the "Signatures" option from the left menu. The first tab i.e. "Signature Appearance" will be opened by default.

Configure your preferences in the related fields (see the "Signature Appearance" table below for fields description).
Click the "Save" button.
If you want to change the by default settings, click the "Documents" option, available at the top of the SigningHub screen or click the "Pending" count link from your SigningHub Dashboard and select the document with “Pending” or “draft” status.

Signature Appearance
Fields	Description
Hand signature method for web browsers	The listed signature methods are those that are allowed in your enterprise role. From here you can configure the default signature method that could be shown to you on the signing screen, when you sign through Web Browsers. Tick the "Draw Signature" option, to make it your default method. This will let you draw a freehand signature. Tick the "Text-based Signature" option, to make it your default method. This will let you add a textual signature. The specified signature text from here will appear in your signing dialog. Tick the "Upload Signature Image" option, to make it your default method. This will let you upload a signature image. You can then crop this image to remove unnecessary white spaces as required.
Hand signature method for mobile apps	The listed signature methods are those that are allowed in your enterprise role. From here you can configure the default signature method that could be shown to you on the signing screen, when you sign through Mobile Apps. Tick the "Draw Signature" option, to make it your default method. This will let you draw a freehand signature. Tick the "Text-based Signature" option, to make it your default method. This will let you add a textual signature. The specified signature text from here will appear in your signing dialog. Tick the "Upload Signature Image" option, to make it your default method. This will let you upload a signature image. You can then crop this image to remove unnecessary white spaces as required.
Initials method	The listed signature methods are those that are allowed in your enterprise role. From here you can configure the default initials method that could be shown to you while filling in the initials. Tick the "Draw Initials" option, to make it your default method. This will let you draw a freehand initials. Tick the "Text-based Initials" option, to make it your default method. This will let you add a textual initials. The specified initials text from here will appear in your initials screen. Tick the "Upload Initials Image" option, to make it your default method. This will let you upload an image for initials. You can then crop this image to remove unnecessary white spaces as required.
Signature appearance design	This field is used to configure the signature appearance design (i.e. Hand Signatures Only, Hand Signature with Details and Logo, or Hand Signature with Details) for your digital signature. The available appearances are based on the enterprise user role assigned to you. Select your choice appearance from the available ones. In case of selecting the "Hand Signature with Details and Logo" option, the "Browse" button will appear to input your company logo image that will be used in your signature appearance. The set appearance from here will be shown as the default appearance in your digital signing dialog while signing a document. However you can change it before signing.

Configure your Signing Method and Other Details

Click your profile drop down menu (available at the top right corner).
Click the "My Settings" option.
Click the "Signatures" option from the left menu. The first tab i.e. "Signature Appearance" will be opened by default.
Click the "Signing Details" tab.

If you want to change the default "Signing Method", go to "User Roles" for selection.

Configure your preferences in the related fields (see the "Signature Settings" table below for fields description).
Click the "Save" button.

Signature Settings
Fields	Description
Signing method for web browsers	Your default signing methods will be displayed here. (i.e. server-side signing or local signing). Although you can select the Signing Capacity. For server-side signing, the "Default Signing Capacity" field will appear. This field is used to input a value when you are allowed to sign in different positions/ capacities within your organisation. All the configured capacities for you (within your role) are listed in the drop down for selection. The selected value from here will be displayed as the default signing capacity in your signing dialog, which you can change (as required) before signing. For local signing, you need to install Go>Sign Desktop on your machine. A local connectivity wizard will run to ensure if all the configurations of local signing are in order.
Signing method for mobile apps	Choose a default signing capacity from the "Default Signing Capacity" field, when you need to sign through mobile apps. This field is used to input a value when you are allowed to sign in different positions/ capacities within your organisation. All the configured capacities for you (within your role) are listed in the drop down for selection. The selected value from here will be displayed as the default signing capacity in your signing dialog, which you can change (as required) before signing.
Additional signature information (Optional)	Complete the "Signing Reason", "Location" and "Contact Information" fields accordingly. The specified information will become the permanent part of your PDF signature, and can optionally be shown in the signed PDF document, if the used signature appearance contains these variables (i.e. Signing reason, Location and Contact Information).

Local Signing through Microsoft Edge browser
If you are looking to use the Microsoft Edge browser for local signing, then you need to perform an additional configuration on your machine to run Go>Sign Desktop, i.e.:

Close the Microsoft Edge browser if already launched.
Launch the command prompt by using "Run as administrator".
Run this command: CheckNetIsolation.exe LoopbackExempt -a -n=Microsoft.MicrosoftEdge_8wekyb3d8bbwe
Launch the Microsoft Edge browser and run your application again to test Go>Sign Desktop.

Local Signing with RUT
SigningHub supports local signing through unique RUT values that are exclusively assigned to each user. The RUT can be added in the SigningHub database by using the respective API, see details. For the enterprises who wish to enforce their users to use the RUT values for signing need to amend their web.config files. This change can be done by the Enterprise Admin who has the rights to access the SigningHub installation directory. For this:

Go to the SigningHub installation directory.
Open the "Web.config" file.
Change the value of "ValidateRUT" tag to "True".
Save the changes and close the "Web.config" file.
RUT validation will be enabled for local signing.

Local Signing through Java Applet
Since the Java Applet is being deprecated from all the browsers, therefore applet support for local signing is closed by default. However you can still use the applet support by amending the web.config file. This change can be done by your Enterprise Admin who has the rights to access the SigningHub installation directory. For this:

Go to the SigningHub installation directory.
Open the "Web.config" file.
Change the value of "SupportApplet" tag to "True".
Save the changes and close the "Web.config" file.
Applet support will be enabled for local signing.

If you have an on-premises deployment of SigningHub, you can use the SigningHub Admin interface to define customized appearances based on your business/ organizational preferences.