Core Settings
Global Settings - Core Settings | |
Fields | Description |
Email Retry Count |
Specify the number of retry attempts (i.e. 5) SigningHub Core should make to send an email, in case it is failed in the first attempt due to any technical issue. This thread is executed after 20 mins for the first time and then after every 60 minutes, till the specified count is reached. After this number of retries, a failure email alert will be sent to the document owner. |
Failed Requests Retry Count (Document Processing | Workflow Completion) |
Specify the number of retry attempts (i.e. 5) SigningHub Core should make to push the publishing requests of document processing and workflow completion reports onto their configured URLs, in case they are failed in the first attempt due to any technical issue. This thread is executed after every 6 hours till the specified count is reached. Please note:
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Read Notifications Deletion Duration (days) |
Specify the number of days (i.e. 7) after which SigningHub Core should delete the on-screen read notifications of the end users. The specified number of days (i.e. 7) old read notifications will be deleted from each user's "Notifications" screen in SigningHub Desktop Web. |
Retry Sending Emails |
Tick this check box to configure SigningHub Core to retry sending those emails that were failed in the first attempt due to any technical issue. SigningHub Core will make the specified number (i.e. Email Retry Count) of retry attempts to send that emails. This thread is executed after 20 mins for the first time and then after every 60 minutes, till the specified count (i.e. Email Retry Count) is reached. |
Delete Documents Asynchronously | Tick this check box to configure SigningHub Core to purge the deleted documents (i.e. mark as deleted) from database. This thread is executed after every 60 minutes.
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Send Summary Emails |
Tick this check box to configure SigningHub Core to look for the users who have configured daily summary emails in their account settings, and send these emails accordingly. Summary emails are sent to the document recipients from SigningHub, for all their pending documents on each day end, instead of sending individual email notifications for every document that is shared with them. This thread is executed daily at 1 AM according to the server deployment timezone. |
Clean Document Storage |
Tick this check box to configure SigningHub Core to purge documents on the basis of the following rules, and also clean the document storage directory as configured in Document Storage. This thread is executed daily at 2 AM according to the server deployment timezone, and will delete the following documents:
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Clean Database |
Tick this check box to configure SigningHub Core to perform the useful activities that help deleting obsolete data from the database and optimising the storage resources. This thread is executed daily at 3 AM according to the server deployment timezone, and will perform the following activities:
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Send Reminder Notifications |
Tick this checkbox to configure SigningHub Core to look for the configured reminders of each user (Document Recipient) in the queue and send them accordingly. This thread is executed daily at 3 AM according to the server deployment timezone. |
Synchronize Active Directory Contacts |
Tick this check box to configure SigningHub Core to sync Active Directory contacts of all those enterprises, for which Active Directory provisioning is enabled and Active Directory Security Group(s) are mapped to their enterprise roles. SigningHub Core will fetch all the Active Directory users of such enterprises and add them as their Enterprise Contacts. If a contact already exists in the "Enterprise Contacts" section, then it will be discarded. This thread is executed daily at 4 AM according to the server deployment timezone. |