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Default Password Policy

This subsection discusses the settings related to default password policy for your on-premises deployment.
Configure the "Default Password Policy" parameters in SigningHub Global Settings
  1. Click the "Configurations" option from the left menu.
  2. Click the "Global Settings" option.
  3. Global Settings will appear, select the "Default Password Policy" option from the top right drop down. 
  4. Configure these settings as required and click the "Save" button from the screen bottom. 
    See the below table for fields description.
  5. Click the "Publish Changes" button from the top right corner, to make these configurations effective on the front-end (SigningHub Desktop Web).



Global Settings - Default Password Policy
Fields Description
Minimum Password Length
Specify the minimum password length for your SigningHub web users. SigningHub will enforce each user to comply with this password length during the registration or password update phase. However, in case of an enterprise account, this condition can be overridden through the Enterprise password policy, see details.
    Include 1 or More Numbers
    Tick this check box to enforce your SigningHub web users to include at least one numeric value in their passwords. However, in case of an enterprise account, this condition can be overridden through the Enterprise password policy, see details.
      Include 1 or More Upper Case Characters
      Tick this check box to enforce your SigningHub web users to include at least one upper case character in their passwords. However, in case of an enterprise account, this condition can be overridden through the Enterprise password policy, see details.
        Include 1 or More Special Characters
        Tick this check box to enforce your SigningHub web users to include at least one special character in their passwords. However, in case of an enterprise account, this condition can be overridden through the Enterprise password policy, see details.
          User Must Change Password at Next Login
          Tick this check box to enforce your SigningHub web users to change their password after first login. This will be applicable to the newly registered users only.
          However, in case of an enterprise account, this condition can be overridden through the Enterprise password policy, see details.
          Lock Account on Invalid Login Attempts
          Tick this check box to configure SigningHub to auto lock the accounts of your SigningHub web users, when they make consecutive invalid login attempts. This will further bring a couple of fields to specify the threshold values, i.e.:
          • Specify the number of invalid attempts after which the user account should be locked, e.g. 5. 
          • Specify the duration in minutes during which the account should remain locked, e.g. 30 mins.
          It is important to note that after the fourth invalid attempt, SigningHub shows a CAPTCHA to the user. So its better to keep the threshold count to lock a user account greater than 4, but its not mandatory.
          A user can not login with SigningHub ID through SigningHub Desktop Web, API, Mobile Web, Mobile App or Native Apps, as far as their account is locked.
          If you do not want SigningHub to auto lock the user accounts, keep this check box un-ticked.
          Enable Password Expiry Duration
          Tick this check box to configure SigningHub to auto-expire the passwords of end users after a certain time period. Specify the number of days in the "Expiry Duration (Days)" field after which SigningHub should expire the users' passwords. The specified number of days will also serve as the default value for the password auto-expiry duration in enterprise password policy.

          This will be applicable only to the subscribers/ users of those Service Plans in which the "Protect server-side signing keys with user password" check box is selected.
          However when configured, this condition can be overridden through the Enterprise password policy in case of an enterprise account, see details.
          If you do not want SigningHub to auto-expire user passwords, keep this check box un-ticked.


          See also
          Service Plan
          Default Locale
          Session and Links Expiry Time
          Default Connectors
          Alerts
          License Expiry Alert Setting
          Bulk Actions
          Core Settings
          Analytics Tracking Codes