An Administrator Guide to SignigHub Admin

Global Settings - General

Fields

Description

Installation Name

Specify your on-premises installation (system) name that will be used throughout SigningHub Desktop Web, i.e. My SigningHub. This name will also be used to send the system generated emails to the recipients and in the title of browser tab. 

Company Name

Specify your company name that will replace the "copyright" text on SigningHub Desktop Web, wherever it is used. The specified company name will be shown in the About dialog and under the Login Page, Dashboard and Billing Invoices. 

Admin Address (Public)

Specify the admin URL of your deployment that is accessible to all the SigningHub Admin users, i.e. https://www.admin.mySigningHub.com.

Web Address (Public)

Specify the public URL of your deployment that is accessible to all the SigningHub Desktop Web users, i.e. https://www.web.mySigningHub.com. This URL is also used in the notification email links that are sent to the recipients.

API Address (Public)

Specify the public URL for 3rd party business applications through which they can be connected to SigningHub API, i.e. https://www.api.mySigningHub.com

Create Account Web Page

Specify the registration URL to which the users can be directed for sign up, i.e.
https://www.mySigningHub.com/Register. However, if you don't require the "Register" link on web, enter "None" in this field. 

Core Address (Public)

Specify the URL of SigningHub Core, i.e. https://machine-name:81. SigningHub Core internally use this URL along with "Core Manager Port" to communicate with its database.

Mobile Web URL (Public)

Specify the public URL of your mobile web, i.e. https://www.mobile.mySigningHub.com. Your end users will be directed to this URL when they access SigningHub from their mobile browsers.

Mobile App URL (iOS)

Specify the URL of iOS apps store, where your SigningHub iOS app has been listed, i.e. https://itunes.apple.com/pk/app/mysigninghub/id5300XXX

Mobile App URL (Android)

Specify the URL of Google play store, where your SigningHub Android app has been listed, i.e. https://play.google.com/store/apps/details?id=com.mysigninghub&hl=en

Redirect URL on Close / Finish

Specify a URL of any webpage where the recipients (coming via email link) could be redirected upon finishing their signing activity, i.e. https://www.signinghub.com/pricing-plan-selection/ 
This URL can be overruled by the one defined in enterprise advanced settings.

Admin Help Page URL

Specify the URL of the administrator's guide where  Administrator could be redirected to this URL upon selecting 'Help' option displayed in 'Profile' drop down menu. By default this field will be blank and 'Help' option will not be displayed in 'Profile' menu.

Web Help Page URL

Specify the URL of the user guide where Enterprise Owner, Enterprise User or Individual User could be redirected to this URL upon selecting 'Help' option displayed in 'Profile' drop down menu. By default this field will be blank and 'Help' option will not be displayed in 'Profile' menu.

Admin Password Authentication

Tick this check box to enable SigningHub to ask for the admin password as well, when they choose their SSL certificate (from the list) for system login. This will work as two-factor authentication, where SigningHub admin users will have to first select their certificate and then provide their password to log into SigningHub Admin.

In case an admin does not have their password, then after successful login through SSL certificate, they will be redirected to a screen to set a password for themself and re-login. Once set, an admin can change their password from the "Change Password" option, under profile drop down menu (available at the top right corner of screen).

If you don't want this two-factor authentication for your admin users, keep this check box un-ticked. 

Ensure Terms of Service and Privacy Policy is Agreed 

Tick this checkbox to show the "Service Agreement" dialog on the login page of SigningHub Desktop Web and SigningHub Mobile Web, before letting in a successfully authenticated user into their SigningHub account. 

The "Service Agreement" dialog contains the links of the "Terms of Service" and "Privacy Policy" pages, on which formal consent is required from each user as a part of GDPR compliance, before they could use their account. You can customise the content of these links from the Service Agreements section.

If you don't want to show the "Service Agreement" dialog to the end-users on their login screens, keep this check box un-ticked. 

Allow Users to Add National ID

Tick this checkbox to allow the SigningHub Desktop Web and SigningHub Mobile Web users to add their unique identity. This ID can be a RUT/ RUN/ eID or any unique identifier in addition to the user email ID. When allowed, the "National ID" field will be available on the following areas:

• The "Register Enterprise User" dialog
• The "Registered Enterprise Users" screen
• The "General" section of User Profile
• The Workflow screens related to recipient, i.e.  Add Recipient, Update Recipient, Replace Recipient, etc.
• The Template screens related to recipient adding and updating
• The document viewer
• The "Delegate Signing" screen
• The "Advance Search" dialog of Enterprise Users
  
  

Use Recipients Selected Language for Sending Emails

Tick this check box to enable SigningHub to send out emails to a recipient , in the language, based on the recipient's notification settings. 

If you do not want SigningHub to send out email notifications based on the recipient's selected language, keep this box unticked. In case the check box is unticked, the system will use the language based on the document owner's notification settings.