An operator can manage the Virtual ID settings from this section.


Click "Virtual ID" and then click "Settings". The following screen will be displayed: 



An operator can change the mobile number for OTP authentication and device registration. Once he enters a new mobile number click "Save", an OTP will be sent via SMS and the other via Email. Enter both OTPs and click "Verify" for verification. The new number will be saved upon verification. 



User name is the user that has logged into ADSS Web RA web portal. User ID is the virtual ID user that is registered in the ADSS Web RA. And the mobile number is provided to set up Virtual ID user. 


Remove Virtual ID


  1. Click "Virtual ID" and then click "Settings" from the left menu.
  2. Click on the "Remove Virtual ID Account" link.
  3. A confirmation message will appear. Click "Yes" to remove your configured Virtual ID account.

Once you delete your Virtual ID, all its associated requests and certificates will be removed permanently.