View system notifications

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SigningHub generates certain notification alerts to update you regarding system activities that require your immediate attention. For instance, if you have reached your signatures or storage limit, a notification will be generated so that you can take the necessary action.
An alert icon is shown on top right corner of the SigningHub screen, showing the number of alerts generated by the system. There are mainly three types of notification alerts:

Account:

When you create an account
When you activate your account
When you send a forgot password request
When you change your account password
When your login attempt is failed
When you upgrade your service plan/ account
When you downgrade your service plan/ account
When you reset usage of your service plan
When you reach storage limit of your service plan
When you reach signatures limit of your service plan
When you reach users limit of your service plan
When you reach templates limit of your service plan
When you exceed upload limit of your service plan
When you change your service plan
When your certificate is renewed
When your certificate is created
When your certificate is revoked
When your account is locked
When your account is unlocked

Billing:

When you make an online payment
When you make an offline payment
When you cancel the agreement with Worldpay

Document:

When a recipient signs your shared document
When a recipient declines your shared document
When a recipient reviews your shared document
When a recipeint updates your shared document
When a recipeints hosts in-person signatures on your shared documents
When a recipient receives your shared document
When a recipient adds off page comments in your shared document
When a recipient adds a text field in your shared document
When a recipient merges your shared document
When a recipient adds an attachment in your shared document
When a recipient removes an attachment from your shared document
When the workflow of your shared document is completed
When your received document is recalled

View your notifications

Click available next to your profile drop down menu. The adjacent count shows the number of unread notifications by you.

A dialog will appear showing all the system notifications. Scroll down to view older notifications, the system will keep fetching the records accordingly.

Bold items are the unseen notifications.
Clicking the "View" link against a document notification will open that document.
The opening of document is subject to the document access security, as configured for you by the respective document owner, see details.

1. Once seen, these system notifications will be automatically deleted from your account after 7 days.
2. You can also enable/ disable these notifications from your personal settings, see details.