Disable an enterprise user

Home > Configure Enterprise Settings > Manage your enterprise users > Disable an enterprise user

By default all the enterprise users are registered in SigningHub with the enabled access. However, you can disable your enterprise users when required. The SigningHub access will be suspended with immediate effect for the disabled users, till they are enabled again.

Disable your enterprise user

Login with your enterprise admin credentials.
Click your profile drop down menu (available at the top right corner).
Click the "Enterprise Settings" option.
Click the "Users" option from the left menu.

Click against the enterprise user whose SigningHub access is required to suspend.
The "Edit User" dialog will appear, showing email id, name, assigned role, mobile number, job title, and company name of the enterprise user.

Select the "Disable" option.
Click the "Save" button.
The SigningHub access for this enterprise user will be suspended right away and it will be shown with a strikethrough line, as shown below:

Enable your disabled enterprise user

Login with your enterprise admin credentials.
Click your profile drop down menu (available at the top right corner).
Click the "Enterprise Settings" option.
Click the "Users" option from the left menu.
Click against the disabled enterprise user whose SigningHub access is required to resume.
The "Edit User" dialog will appear, showing email id, name, assigned role, mobile number, job title, and company name of the enterprise user.
Select the "Enable" option.
Click the "Save" button.
The SigningHub access for this enterprise user will be resumed right away.

When an enterprise user's access is disabled while they are using SigningHub, they are redirected to the SigningHub Login screen with immediate effect.