Trace Logs Export Utility
Use this utility to collect the ADSS Server trace logs that need to be sent to Ascertia support. The Utility zips all the relevant log files within a defined period for the ADSS Server Core, Console and licensed services. This can be sent to support@ascertia.com or, if it is too large, then send the email with a link to a cloud drive location.
GUI Based:
The following are the instructions to use the GUI based utility:
[root@localhost bin]# export_logs.sh -fromDate 2014-03-13 -toDate 2014-03-13 -logType core,console,service -serviceNames signing,verification,certification,crlmonitor,gosign,ocsp,tsa,ra,ltans,scvp,xkms,csp,sam,ras -out /home/admin
If support asks you to export all the logs then use the following command:
[root@localhost bin]# export_logs.sh -logPeriod all -logType core,console,service -serviceNames signing,verification,certification,crlmonitor,gosign,ocsp,tsa,ra,ltans,scvp,xkms,csp,sam,ras -out /home/admin
See also