Declined Requests
Declined Requests tab will list down all the requests declined by the operator either received from Domestic DVs or Foreign SPOCs.
To view the list of declined requests, navigate to the following screen:
The configuration items are as follows:
| Item | Description |
| Message ID | It is a unique identifier of the request sent by the client. |
| Request Type | It defines the purpose of the request. It includes:
|
| Client ID | It shows the Client ID that made the request. This is registered inside Client Manager module. |
| SPOC Profile | It displays the SPOC profile. |
| Declined At | It displays the date/time at which the request was declined. |
| Declined By | It displays the operator who is responsible of declining the request. |
| Source | It displays the source from where the request has been received i.e. Domestic DVs and Foreign SPOCs. |
| Reason | It displays the reason defined by the operator while declining the request. |
| View Request | By clicking on this button, the contents of the selected declined request can be viewed. |
| Delete | By clicking on this button, the selected decline request will be removed. |
The contents of a selected declined request can be viewed by clicking on 'View Request' button. Clicking on the button will display the following screen:
Clicking on the 'Search' button on the Declined Requests main page will display the following screen:
A particular Declined Request can be searched based on Message ID, SPOC Profile, Client ID, Operation, Request Type, Source, Declined By, Declined At From and Declined At To. If a search is based on multiple values, then these will be combined together using the “AND” operand, and thus only records that meet all the criteria will be presented.
If "_" character is used in the search then it will act as wildcard.
See also