The ADSS RA Service can be configured to generate email, SMS and/or SNMP based general alerts when the following events occur:

  • Failure to create the Certificate.
  • Failed to communicate with the CA Server.
  • An Internal error occurred (Reasons include database or space not available, etc.).
  • Unable to use log signing key at auto-archiving time.
  • When archiving is successfully completed.


The system operators that will receive these general alerts can be defined within the service GUI.   


The ADSS RA service can also be configured to generate profile bases alerts mentioned below to only those operators who are associated with the RA profile.

 

The configuration items are as follows:

Items

Description

Failed to create the certificate

ADSS RA Service sends an email alert to the relevant operators when it fails to create a certificate for whatever reason.

Failed to communicate with the CA Server

ADSS RA Service sends an email alert to the relevant operators when it fails to communicate with the CA Server.

Internal error occurred (Reason: database not accessible etc)

When enabled, an alert is sent whenever an internal error has occurred during processing of a request (e.g. database was not accessible).

Unable to use log signing Key at auto-archiving time

When enabled, an alert is sent whenever unable to use the Log Signing Key at auto-archiving time. Note that Log Signing Key is configured in Global Settings >> System Certificates section.

When archiving is performed

When enabled, service will send an alert whenever auto-archiving is performed.

Failed to communicate with the CA Server

When enabled, service will send an alert to the relevant operators whenever it fails to communicate with the CA Server.

>> and <<

These buttons are used to select and deselect system operators to whom alerts are sent.

Send Certificate expiry alert days before certificate expired 

When enabled,service will send an alert to the relevant operators number of days prior to certificate expiry date.

Send an alert to the end-entity when a pending certificate request is approved

When enabled ,service will send an alert to the end entity when a pending certificate request is approved. 

End user certificate generation request received

When using the asynchronous interface the certificate request is added to the pending approval queue within the ADSS RA service.Once approved and the certificate is issued,an alert is sent to the end-user when this option is enabled. 

Click Save button for the changes to take effect

See also

Configuring the RA Service

Device Certificates
End-User Certificates
Transactions Log Viewer
Logs Archiving
Alerts
RA Service Interface URLs