Registered Users

SAM Service users are managed via the RAS Service. An RAS profile has settings to communicate with SAM Service via SAM API calls to register new users (see RAS Profiles). All users who are registered for SAM service can be seen in the Registered Users screen as shown below:

Each item in the screenshot is described below:

Items	Description
Clear Search	When a Search is made, this window only displays the filtered records. The Clear Search button is used to view the full set of records.
Search	This opens a new window where search criteria can be entered based on each column of the Registered User grid.
\|< < > >\|	These buttons are for navigating the different pages of the registered users. Note: The number of records shown per page is configurable from within Global Settings.
User ID	Shows the user ID that identifies a registered user in SAM Service (It can contain maximum 50 characters and allowed characters are a-z A-Z 0-9 _.@- )
User Name	Shows the user friendly name of each registered user. Following multilingual characters are supported while defining a user name: Norwegian characters Slovenian characters Czech & Slovak characters Icelandic characters Arabic characters Latvian characters
Email	Shows the Email address of each registered user.
Mobile	Shows the user's mobile number - A one time code will be sent to this number during mobile device registration.
Client ID	Shows the Client ID assigned to the business application and used in the request messages. This is used to authenticate and identify each business application and is created and managed by the Client Manager module before granting access to the SAM service.
Application Name	Shows the unique identity to identify a user is registered by which Business Application (client).
Created At	Shows the date and time when the user was registered.
Status	Shows the current status of each registered user - either Active, Inactive or Blocked. An inactive or blocked user cannot process SAM requests. Inactive status can be used to temporary suspend a user e.g user report their mobile phone missing. A user is blocked by the service on violating rules defined by service i.e if user provide wrong password and re-tries limit reached then user will be blocked and after configurable time the user became active automatically.

Clicking on the User ID link shows the following screen:

Clicking on the Search button on Registered Users page shows the following screen:

This helps to locate a particular registered user of SAM Service. The Users can be searched based on their "Status", "User ID", "User Name", "Email Address", "Mobile", "Client ID", "Profile ID", "Application Name", "Created At From", "Created At To". If a search is based on multiple values, then these will be combined together using the “AND” operand, and thus only records that meet all the criteria will be presented.

If "_" character is used in the search then it will act as wildcard.

For managing User Keys and User devices see the following sections: