The service can be configured to generate email, SMS and/or SNMP alerts when the following events occur:

  • Failed to sign a hash
  • Failed to verify signature activation data
  • Failed to generate key pair
  • Internal error occurred (Reason: database not available etc)
  • Unable to use log signing key at auto-archiving time
  • When archiving is performed


System operators who will receive these alerts can be configured here as well.
 


The configuration items are as follows:


Items

Description

Failed to Sign Hash

When this alert is enabled, an alert is sent whenever hash signing is failed.

Failed to verify Signature Activation Data

When this alert is enabled, an alert is sent whenever verification of signature activation data (SAD) is failed.

Failed to generate key pair

When this alert is enabled, an alert is sent whenever system fails to create a user key pair. 

Internal error occurred

When enabled, an alert is sent whenever an internal error has occurred during the request processing (e.g. database was not accessible).

Unable to use log signing Key at auto-archiving time 

When enabled, an alert is generated for the system operator(s), whenever system is unable to use the Log Signing Key at auto-archiving time.

Note: The Log Signing Key is configured in Global Settings > System Certificates module.

When archiving is performed 

When enabled, an alert is generated for the system operator(s), whenever auto-archiving is performed.

>> and << 

These buttons are used to select and deselect system operators to whom system should send these alerts. Operators inside the "Send alerts to these operators" list will receive the configured alerts.


Click Save button for the changes to take effect.

See also

Configuring the SAM Service

Registered Users
Transactions Log Viewer
Logs Archiving
SAM Service Interface URLs