ADSS Web RA understands the end-users' privacy, and has been striving hard to enforce it through the standard industry practices. Since the evolution of data privacy, it was getting imperative to explicitly show the "Terms of Service" and "Privacy Policy" pages to the cloud based customers and seek their formal consent on them.


ADSS Web RA therefore allows the configurations of customised service agreements that contain the "Terms of Service" and "Privacy Policy" pages for your deployment. The links of "Terms of Service" and "Privacy Policy" pages will be shown across ADSS Web RA Web i.e. Cookies bar, Application footer, and Registration page. They are a part of GDPR compliance, and are used to ensure user agreement on these policies.


How It Works?


  1. Only the configured Service Agreement in the Configurations >  Default Settings will be shown to the end users.
  2. If there is a need to update the Service Agreement, create a new agreement by copying the content from the existing agreement and add the new version with e.g. ACME Service Agreement v1.1, update the required content and configure this Service Agreement in the Configurations > Default Settings. Click the Publish Changes button (top right corner of the application) for the changes to take into effect.


Based on the business requirements, you can manage (Add, Edit, and Delete) different service agreements, however only the configured one in Configurations > Default Settings will be shown to the end users.


Create a Service Agreement


  1. Click Configurations from the left menu.
  2. Click Service Agreements.
  3. Click  from the grid header.
  4. A dialog will appear to configure the details. A service agreement contains three tabs, i.e. Basic Information, Terms of Service and Privacy Policy. Specify the details accordingly and customize the text of these policies as required. You can also use the source code option to add the HTML code for your own design. 
  5. Click the Save button. A new service agreement will be saved and displayed in the list. The following table explains the fields and their description: 


Basic Information

Field

Description

Name

Specify name for this service agreement, i.e. My Service Agreement. This name will be used for identification purpose only.

Description

Specify any description related to this service agreement for your record.

Active

Tick this check box to mark the content of this service agreement as active. Only the active content will be displayed ADSS Web RA under the "Terms of Service" and "Privacy Policy" links.

Terms of Service

Click this tab to specify the content of the "Terms of Service" page. Format the text as required by using the built-in rich-text editor.

Privacy Policy

Click this tab to specify the content of the "Privacy Policy" page. Format the text as required by using the built-in rich-text editor.



Configure the Default Service Agreement


  1. Click Configurations from the left menu.
  2. Click Default Settings.
  3. Choose the newly created agreement from the Service Agreement dropdown
  4. Click the Save button. A new service agreement as the default agreement. 
  5. Click the Publish Changes button from the top right corner, to make these configurations effective on the front-end applications.



Edit a Service Agreement


  1. Click Configurations from the left menu.
  2. Click Service Agreements.
  3. The Service Agreement screen will appear listing all the previously added service agreements. Click  adjacent to the service agreement (to edit) from the main grid. 
  4. The Edit Service Agreement dialog will appear showing the existing content in editable mode. Update the content of Terms of Service and Privacy Policy as required and click the Save button.
  5. Click the Publish Changes button from the top right corner, to make these configurations effective on the front-end applications.


The changes in a Service Agreement will only be effective and shown to the user if it is configured in the Configurations > Default Settings.


Delete a Service Agreement


  1. Click Configurations from the left menu.
  2. Click Service Agreements.
  3. The Service Agreement screen will appear listing all the previously added service agreements.
  4. Click  adjacent to the service agreement from the main grid and choose the Delete option from the menu.
  5. A confirmation dialog will appear, click Yes.



The Service Agreement that is configured in the Configurations > Default Settings cannot be deleted