Introduction

The Web RA installation process is quick and easy. All required components can be installed using a user friendly installation wizard. Details of each page for installation wizard explained in upcoming sections.

How it Works?

1. You can install Web RA as a fresh instance using a newly created database on SQL Server. ADSS Signing Server can also be installed as a fresh instance on same deployment server where Web RA is being installed. After completing installation you can register new enterprise user and start using Web RA application.
2. You can install a new instance with an existing database, if you want to install a new instance on a database for which database schema either already been created. Upon successful installation the new instance can be used with all your existing data.
3. You can upgrade to an existing instance to the latest one, where you don't need to upgrade anything related to database. Upon successful installation all your existing data will be available to use.
4. You can install Web RA instance in a load balancing environment to distribute traffic. This way two instances for Web RA will be running on two different deployment servers.
5. You can also change database credentials with an easy step using installer, by selecting change database credentials option. Once it's executed successfully your application will be running using newly provided database credentials.
6. You can uninstall Web RA application along with ADSS, if you don't want to use the application anymore. On uninstallation all the web directories from IIS, and reference from Windows Service`s will be removed permanently.  

Scope

Web RA comprises of five components and here is the details of these components:

• Web RA Admin console that provides system administration and configurations.
• Web RA Web interface that provides user services on web browsers.
• Web RA API that utilizes the ASP.NET Web API framework to provide a REST architecture.
• Web RA Device installed for SCEP (Simple Certificate Enrollment Protocol) which is supported by several manufacturers, including Microsoft and Cisco, and designed to make certificate issuance easier in particular in large-scale environments. So SCEP installed independently along with Web RA instance that later use for the device certificate enrollment process.
• ADSS Server to configure service profiles that use in certificate requests for multiple purposes including document signing, CSR based certificate device enrollment certificate etc.

Intended Readership

This manual is intended for Web RA Enterprise administrators who are responsible for the installation, configuration, and maintenance of the system. It is assumed that the reader has a basic knowledge of Microsoft Internet Information Services (IIS) based web applications, Public Key Infrastructure (PKI) and general security.

Technical Support

If technical support is required, Ascertia has a dedicated support team providing debugging and integration assistance as well as general customer support. Ascertia Support can be accessed through Ascertia Ticketing System or email address: support@ascertia.com 

Ascertia provides formal support agreements with all product sales.  Contact sales@ascertia.com for further details.
A Product Support Questionnaire should be completed in order to provide Ascertia Support with information about your system environment, along with details of any issues encountered. When requesting help, it is always important to confirm these details:

• System Platform.
• Web RA application version number.
• Details of the specific issue and relevant steps taken to reproduce it if possible.
• Database vendor, version and patch level.
• Product log files.

Glossary

Here are details of few technical terms that are being used in user manual under installation and deployment section.