• {
  "error" : "invalid_request"
  }
  
  {
  "error" : "invalid_client"
  }
  
  {
  "error" : "unsupported_grant_type"
  }
  
  {
  "error" : "invalid_grant"
  "error_description" : "You have entered incorrect authentication credentials - try again"
  }
  
  {
  "error" : "invalid_grant"
  "error_description" : "Public authentication methods are not allowed for this user"
  }
  
  {
  "error" : "unauthorized_user"
  "error_description" : "Users role doesn’t allow managing users"
  }
  
  {
  "error" : "incorrect_credentials"
  "error_description" : "The user email or password is incorrect."
  }
  
  {
  "error" : "inactive_account"
  "error_description" : "Your account has not yet been activated - you must click on the account activation link sent by email immediately after registration - check your inbox then also check your junk or spam folders."
  }
  
  {
  "error" : "refresh_token_revoked"
  "error_description" : "Refresh token is either invalid or expired."
  }
• Invalid or expired refresh token
• One Time Password (OTP) is expired
• The One Time Password (OTP) does not match
• No user found with the given email address
• Pass key with credential id does not exist
• Challenge has expired

• {
  "error" : "account_locked"
  "error_description" : "Your account is temporarily locked for 30 minutes due to security reasons."
  }

• {
  "error" : "otp_required"
  "error_description" : "An OTP authentication is also required."
  }
  
  {
  "error" : "terms_of_service_required"
  "error_description" : "You must agree with the recent terms of service."
  }
  
  {
  "error" : "invalid_scope_user"
  "error_description" : "You are not allowed to authenticate using scope user. You must have manage users permission in your role."
  }
  
  {
  "error" : "account_disabled"
  "error_description" : "Account is disabled."
  }
  
  {
  "error" : "password_expired"
  "error_description" : "You must reset your account password."
  }
  
  {
  "error" : "reset_password"
  "error_description" : "You must reset your account password to access SigningHub. A reset password process initiated by the administrator."
  }
  
  {
  "error" : "inactive_account"
  "error_description" : "You must activate your account to access SigningHub."
  }
  
  {
  "error" : "create_password"
  "error_description" : "You need to set your account password to authenticate."
  }

• {
  "error" : "internal_error"
  "error_description" : "An internal server error occurred while processing the request."
  }

• {
  "error" : "invalid_request"
  }
  
  {
  "error" : "invalid_client"
  }
  
  {
  "error" : "unsupported_grant_type"
  }
  
  {
  "error" : "invalid_grant"
  "error_description" : "You have entered incorrect authentication credentials - try again"
  }
  
  {
  "error" : "invalid_grant"
  "error_description" : "Public authentication methods are not allowed for this user"
  }
  
  {
  "error" : "unauthorized_user"
  "error_description" : "Users role doesn’t allow managing users"
  }
  
  {
  "error" : "incorrect_credentials"
  "error_description" : "The user email or password is incorrect."
  }
  
  {
  "error" : "inactive_account"
  "error_description" : "Your account has not yet been activated - you must click on the account activation link sent by email immediately after registration - check your inbox then also check your junk or spam folders."
  }
  
  {
  "error" : "refresh_token_revoked"
  "error_description" : "Refresh token is either invalid or expired."
  }
• Invalid or expired refresh token
• One Time Password (OTP) is expired
• The One Time Password (OTP) does not match
• No user found with the given email address
• Pass key with credential id does not exist
• Challenge has expired

• {
  "error" : "account_locked"
  "error_description" : "Your account is temporarily locked for 30 minutes due to security reasons."
  }

• {
  "error" : "otp_required"
  "error_description" : "An OTP authentication is also required."
  }
  
  {
  "error" : "terms_of_service_required"
  "error_description" : "You must agree with the recent terms of service."
  }
  
  {
  "error" : "invalid_scope_user"
  "error_description" : "You are not allowed to authenticate using scope user. You must have manage users permission in your role."
  }
  
  {
  "error" : "account_disabled"
  "error_description" : "Account is disabled."
  }
  
  {
  "error" : "password_expired"
  "error_description" : "You must reset your account password."
  }
  
  {
  "error" : "reset_password"
  "error_description" : "You must reset your account password to access SigningHub. A reset password process initiated by the administrator."
  }
  
  {
  "error" : "inactive_account"
  "error_description" : "You must activate your account to access SigningHub."
  }
  
  {
  "error" : "create_password"
  "error_description" : "You need to set your account password to authenticate."
  }

• {
  "error" : "internal_error"
  "error_description" : "An internal server error occurred while processing the request."
  }

• {
  "error" : "invalid_grant"
  "error_description" : "The provided credentials are incorrect."
  }
• {
  "error" : "invalid_grant"
  "error_description" : "Application integration is not allowed in service plan"
  }

• {
  "error" : "invalid_grant"
  "error_description" : "User does not belong to the enterprise"
  }
• {
  "error" : "invalid_grant"
  "error_description" : "You are not allowed to perform the requested operation"
  }
• {
  "error" : "account_disabled"
  "error_description" : "Account is disabled"
  }

• {
  "error" : "internal_error"
  "error_description" : "An internal server error occurred while processing the request."
  }

Unauthorized

• {
  "error" : "account_disabled"
  "error_description" : "Account is disabled"
  }

• {
  "error" : "internal_error"
  "error_description" : "An internal server error occurred while processing the request."
  }

• Invalid or expired refresh token
• One Time Password (OTP) is expired
• The One Time Password (OTP) does not match
• No user found with the given email address
• Pass key with credential id does not exist
• Challenge has expired

• Invalid or expired access token
• No pass key exists for user
• Passkey login failed
• Guest user not registered in system
• You must activate your account to login
• Account is disabled
• Application integration is not allowed in service plan
• Enterprise admin's role does not allow managing integration
• User does not belong to the enterprise
• Authentication method either inactive or misconfigured

• Account is disabled
• Domain origins of client and server do not match
• User is not allowed to use this authentication type
• Challenge has expired

An internal server error occurred while processing the request.

Model state validation failed.

• You are not authorized to perform the requested operation
• Account is disabled

An internal server error occurred while processing the request.

• Account is disabled
• {
  "error" : "inactive_account"
  "error_description" : "You must activate your account to access SigningHub."
  }

An internal server error occurred while processing the request.

• Invalid or expired access token
• No pass key exists for user
• Passkey login failed
• Guest user not registered in system
• You must activate your account to login
• Account is disabled
• Application integration is not allowed in service plan
• Enterprise admin's role does not allow managing integration
• User does not belong to the enterprise
• Authentication method either inactive or misconfigured

• Account is disabled
• Domain origins of client and server do not match
• User is not allowed to use this authentication type
• Challenge has expired

Unauthorized

• {
  "error" : "account_disabled"
  "error_description" : "Account is disabled"
  }

• {
  "error" : "internal_error"
  "error_description" : "An internal server error occurred while processing the request."
  }

Unauthorized

• {
  "error" : "account_disabled"
  "error_description" : "Account is disabled"
  }

• {
  "error" : "internal_error"
  "error_description" : "An internal server error occurred while processing the request."
  }

Authentication failed.

Authentication failed.

Account is disabled

An internal server error occurred while processing the request.

Account is disabled

An internal server error occurred while processing the request.

Invalid or expired refresh token

Invalid or expired refresh token

Account is disabled

An internal server error occurred while processing the request.

• Document does not belong to user
• Account is disabled

Document not found

An internal server error occurred while processing the request.