Users

To create an user account, click the Users button under User Manager. A table of all existing users for this ADSS Server will be displayed:

User accounts can also be edited or deleted from this screen. To create a new user account, click the '+' button, the following screen will be displayed:

The configuration are as follows:

Item

Description

Status

Is the user account active or inactive? Only users with active account can log in to the ADSS console.

First Name

User's first name.

Last Name

User’s last name.

User’s ID as shown in log records.

Email Address

User’s email address (will be used in future for email alerts).

Mobile No

Users mobile number with Country code to be specified here in case user wants to enable SMS alerts.

Phone numbers can be configured with 00 or + prefix but it recommended to use + as a prefix because Clickatell sometimes does not send the message with 00 prefix.

Role

Assign an existing role to this user.

Certificate

Import the TLS Client certificate to be used to authenticate this user when access the ADSS console over TLS session. Use the browse button to locate the certificate.

Note: It is required to register the Issuer CA of the TLS Client certificate in Trust Manager with the purpose CA for verifying TLS client certificates.

If SAM Appliance is being used, then after the installation of ADSS Server, the user must replace the Default Admin Certificate with a new TLS Client Certificate within 7 days, otherwise ADSS Server Installation will be blocked.

View Certificate

View the user’s TLS certificate once the account has been created.

Remove Certificate

Remove the user's TLS certificate against a user if you wish to take back the login privileges from an user but allowed to receive the system alerts.

User accounts can also be searched from the manage user main page. Clicking on the Search button will displays following screen:

This helps to locate a user generated the Manage users service. The user can be searched based on "ID", "Email Address", "First Name", "Last Name", "Role" and "Mobile Number". If a search is based on multiple values, then these will be combined together using the “AND” operand, and thus only records that meet all the criteria will be presented.

Deleting a User

By clicking, the Delete button will remove the user from database permanently if it is never used to login the ADSS Server Console. If the user ever logged the ADSS Server Console even once then users status will be marked as DELETED in the database and user will not be shown in the user's list. By doing so, another user registration will be allowed in the license.

Activating the Deleted User

If you wish to reuse the deleted user then following these steps:

Search the deleted user from Access Control > Manage Users > Search page.
Click on User ID link in the list.
Select Active status from drop-down.
Click the Update button to complete the operation (Note that if license allows to register another user then you would be able to activate a deleted user).

Make sure that for any newly generated users to work, their TLS Client authentication certificate’s issuer is already registered in the Trust Manager with purpose " CA for verifying TLS client certificates". If this purpose is not selected for the issuer of the user certificate then the user cannot be registered.