Unity Console Admin Guide

Whenever a multilingual CSV file is downloaded from management reporting, and the file is opened in the MS Excel format, there are chances that the translation in the multilingual may not appear correctly. This is because MS Excel default encoding does not process UTF-8 characters correctly when CSV is opened directly in Excel. In order to tackle this issue, follow the instructions below:

1. Open the file in MS Excel format.
2. Click on the Data tab and select From Text/CSV option.
3. Navigate and import the required CSV file from the file system.
4. Select Unicode (UTF-8) in the File Origin drop-down.
5. Once done, click on the Load button, the required file will appear correctly.