The RAS Service can be configured to generate email, SMS and/or SNMP operator alerts for the following events:

  • When an internal error occurs)
  • When the service is unable to use the log signing key during auto-archiving
  • When archiving is successfully completed.

The system operators that need to receive these alerts can be defined within the service GUI.

The configuration items are as follows:

Items

Description

Internal error occurred

When enabled, an alert is generated for the system operator(s), whenever an internal error has occurred during the request processing (e.g. database was not accessible).

Unable to use log signing Key at auto-archiving time 

When enabled, an alert is generated for the system operator(s), whenever system is unable to use the Log Signing Key at auto-archiving time. 

Note: The Log Signing Key is configured in Global Settings > System Certificates module.

When archiving is performed 

When enabled, an alert is generated for the system operator(s), whenever auto-archiving is performed.

>> and << 

These buttons are used to select and deselect system operators to whom system should send these alerts. Operators inside the "Send alerts to these operators" list will receive the configured alerts.


Click Save button to make these changes effective.


See also

Configuring the RAS Service
Transactions Log Viewer
Logs Archiving
RAS Service Interface URLs