Alerts
The service can be configured to generate email, SMS and/or SNMP alerts when the following events occur:
-
Failed to sign verification response messages
-
An Internal error occurred (Reasons include database or space not available, etc.)
-
If the service is unable to use log signing key at auto-archiving time
-
When archiving is successfully completed
The system operators that will receive these can be defined within the service GUI.
The configuration items are as follows:
| Item | Description |
| Failed to sign a response message | When enabled, an email alert is sent to selected system operators whenever verification response signing fails for online requests. |
| Internal error occurred | When enabled, an alert is sent whenever an internal error has occurred during the request processing (e.g. database was not accessible). |
| Unable to use log signing Key at auto-archiving time | When enabled, an alert is sent whenever system is unable to use the Log Signing Key at auto-archiving time. Note: The Log Signing Key is configured in Global Settings > System Certificates module. |
| When archiving is performed | When enabled, service will send an alert whenever auto-archiving is performed. |
| >> and << | These buttons are used to select and deselect system operators to whom alerts are sent. Operators in the "Selected Operators" list will receive the configured alerts. |
Click Update button for the changes to take effect.