The Request screen (path: Dual Control --> Request) displays the new certificate requests to the Admin RAO, coming from a Enterprise RAO. Admin RAO can review the requests and then process them (Approve or Decline) accordingly.


How it Works?

  1. Admin RAO opens the Requests screen from the left pane
  2. Admin RAO can open the request for further processing by clicking the Request No, or by selecting View option from the  button
  3. Once the request is open, Admin RAO can now perform the following operations:


Buttons/Operations

Description

Approve

By pressing the APPROVE button, Admin RAO will be prompted with a confirmation message.

Decline

By pressing the DECLINE button, Admin RAO will be prompted with a confirmation screen where Admin RAO must enter the remarks and then press the Decline button to finally decline the request.

Close

By pressing the CLOSE button, request approval screen will be closed


4. Admin RAO completes the processing as per the decision taken in step no. 3

Features


Available features are explained in the following table:


Feature

Description

View

Admin can view the request from  button -->View

Request Activity

Admin can view the activity of the request  from  button --> Request Activity

Delete Certificate Request

Admin can delete a certificate request (or any number of selected certificate requests) by selecting it and pressing the  button


Renewal Requests


The certificate renewal requests are available to the Admin RAO, coming from an Enterprise RAO. 

Admin RAO can review the requests and then process them (Approve or Decline) accordingly.

Revocation Requests 


Dual Control > Requests > > Revocation Requests display the certificate revocation requests to the Admin RAO, coming from a Enterprise RAO. Admin RAO can review the requests and then process them (Approve or Decline) accordingly.


Rekey Requests


If dual control is switched on in the system, then a request will be sent to the dual control listing for approval. 



               



An operator would need to click Approve, and then click Ok to complete the approval process for rekeying a certificate.