Admin RA can only be browsed using a TLS Client Authentication certificate which is configured against the operator profile. However, if the ADSS Web RA Admin enforces the two-factor authentication then the Username (email address) and Password  is required in addition to the TLS client certificate to login the ADSS Web RA Admin.

How it Works?


  1. When the two factor authentication (Enable password protection as a second factor authentication for administrators with the TLS client authentication) is enabled from the Configurations > General Settings, every user will be asked to set the password on their first login to the ADSS Web RA Admin portal as a second factor authentication.


  1. If the Enable password protection as a second factor authentication was disabled after sometime and then re-enabled, only those user will be prompted to set the password for their accounts that were registered in the period when this option was disabled. The users that have already set their password will be prompted to enter the password.


  1. The user name for the ADSS Web RA Portal is the email address that is stored against the user profile. The username field is auto-populated and disabled by default, the user has to enter the password only to authenticate.


  1. To recover and change password, see the following:

Enable Two-factor Authentication


  1. Click Configurations from the left menu.
  2. Click General Settings from the left menu.
  3. Select checkbox Enable password protection as a second factor authentication for administrators with the TLS client authentication.
  4. Click Save.
  5. Click Publish Changes from the top right corner to make these configurations effective. 
  6. Logout from the ADSS Web RA Admin
  7. Relaunch the browser and type in the ADSS Web RA Admin URL
  8. Select the TLS Client Authentication certificate
  9. In case an operator does not have their previously set password, then after successful login through TLS certificate, they will be redirected to a screen to set a password for themselves.


           



The email address configured against your profile is your default username. It is selected automatically from your profile when you provide the TLS Client Authentication certificate.


  1. Email extracted from SSL certificate, this field will auto fill and disabled.
  2. Enter password in Password field. 
  3. Enter confirm password in Confirm Password field. 
  4. Click Save.
  5. Password will configured and redirected to Dashboard.

Recover Forgot Password


  1. Click on Forgot Password link on the login screen.
  2. A dialog will appear.
  3. Email extracted from TLS certificate, this field will be auto-filled and disabled.
  4. Click on Send Email.
  5. Email will be sent to email address with Reset Password Instructions.
  6. Make sure, email received on above mentioned email and click on the Reset Password link.
  7. Link will redirect to Reset Password page.
  8. Enter Password and Confirm Password.
  9. Click Save. 
  10. Password will updated and redirected to the Dashboard.


Change Password


If the 'Enable password protection as a second factor authentication for administrators with the TLS client authentication' tick box is checked in the Configurations > General Settings, then the user will be able to change password from the Administrator's Portal (Personal Information > Change Password). 


  1. Click Profile Information from the left menu.
  2. Click Change Password from the left menu.
  3. Enter existing password in Password field.
  4. Enter new password in New Password field.
  5. Enter confirm password in Confirm Password field.
  6. Click Save to update the password.


Refer to the screenshot below: