Introduction


The Renewal Approvals screen (Dual Control --> Renewal Approvals) displays the certificate renewal requests to the Admin RAO, coming from a Enterprise RAO. Admin RAO can review the requests and then process them (Approve or Decline) accordingly.


How it Works?


  1. Admin RAO opens the Renewal Approvals screen from: Dual Control --> Renewal Approvals
  2. Admin RAO can open the request for further processing by clicking the Request No, or by selecting View option from the  button
  3. Once the request is open, Admin RAO can now perform the following operations:


Buttons/Operations

Description

Approve

By pressing the APPROVE button, Admin RAO will be prompted with a confirmation message.

Y. By pressing the Yes button the request will get approved and a confirmation pop-up will appear on the screen. Admin RAO will only have the Close button to close the request screen.
N. By pressing the No button, the confirmation message will close and request approval screen will be again shown to the Admin RAO

Decline

By pressing the DECLINE button, Admin RAO will be prompted with a confirmation screen where Admin RAO must enter the remarks and then press the Decline button to finally decline the request.
By pressing the Close button, the request approval screen will be shown to the Admin RAO

 View Certificate

By pressing the VIEW CERTIFICATE button, Admin RAO can view the certificate details on the same screen

 Download

By pressing the DOWNLOAD button, the certificate will be downloaded to the local drive

Close

By pressing the CLOSE button, request approval screen will be closed

Next (>)

Shows the next tab of the request and its related information

Previous (<)

Shows the previous tab of the request and its related information 


  1. Admin RAO completes the processing as per the decision taken in step no. 3

Features


Available features are explained in the following table:


Feature

Description

View

Admin can view the request from  button -->View

Request Activity

Admin can view the activity of the request  from  button --> Request Activity