When an Enterprise Admin invites you to join their enterprise as an "Enterprise User", you will receive an invitation email from SigningHub. You can either accept the invitation or decline it; accepting the invitation will bring you under the umbrella of inviting enterprise.
Accept an enterprise user invitation
- Open the invitation email from your inbox and follow the invitation link.
- The system will prompt you regarding the inviting enterprise. Click the "Accept" button from the dialog.
- In the next appearing screen, specify your Name, Mobile Phone, Account Type, Job Title, Company Name, and agree to the terms and conditions (mandatory). Click the "Create Account" button.
An activation email will be sent to you.
- Open the activation email from your inbox and follow the activation link.
- Configure your account password, security question, and security answer, from the activation screen. Click the "Save" button.
In this way, your account will be activated as an enterprise child user, and you will be redirected to the login screen.
- Use your credentials to log into your SigningHub account.
A default welcome document will be available (in the "Pending" status) in your account for test signing.
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- If you have forgotten your account password, click the "Forgot password" link and follow the subsequent steps to recover it. If the problem persists, then contact your Enterprise Admin.
- If you are using an Individual subscription of SigningHub, and have been invited by an Enterprise Admin to join their enterprise as an Enterprise User, then accepting the invitation will halt your individual subscription, and will shift your subscription to enterprise user (subscription) of the inviting enterprise. However, your previous documents will still be available to you in their respective statuses.
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