View activity logs

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View activity logs

SigningHub records your high-level activities along with particular date and time stamps, and other details to provide an effective audit trail. There are mainly 5 types of activities that are logged, i.e. Account/ User, Document, Billing, Settings and Enterprise related activities. In this regard, the following activities are logged:

Account/ User:

When you create an account
When you activate your account
When you log in
When you log out
When you are invited by an enterprise admin
When you accept an invitation
When you decline an invitation
When your login attempt is failed
When you send a forgot password request
When your session time is out
When you change your account password
When you upgrade your account
When your account is locked
When your account is unlocked
When you download the excel reports of registered users
When you download the excel reports of user invitations

Document:

When you upload a document
When you add a document from the library
When you open a document
When you close a document
When you add a contact in a document
When you add a comment in a document
When you add an attachment in a document
When you add a text field in a document
When you fill-in a form field in a document
When you update a form field text in a document
When you fill-in initials in a document
When you add in-person sign in a document
When you sign a document
The capacity with which you signed a document
When you share a document
When you recall a document
When you review a document
When you decline a document
When you host in-person signatures
When you update a document
When you rename a document
When you delete a document
When you print a document
When you download a document
When you add a document in the library
When you add a document template
When you apply a document template
When you complete a document workflow

Settings:

When you update general settings
When you change account password
When you update account security question
When you update locale settings
When you update signature settings
When you update signature appearance settings
When you add a contact
When you update a contact
When you delete a contact
When you import a CSV file to add contacts
When you add a group
When you update a group
When you delete a group
When you add a template
When you update a template
When you delete a template
When you upload/ add a document in the library
When you update a document from the library
When you delete a document from the library
When you update a notification email
When you update a notification email content
When you reset a notification email to default
When you add a legal notice
When you update a legal notice
When you delete a legal notice
When you delegate your signing authority

Billing:

When you make an online payment
When you cancel an agreement with Worldpay

Enterprise:

When you update enterprise profile
When you change a user role
When you delete a user
When you invite a user
When you import a CSV file to invite users
When you resend an invitation to a user
When you delete an invitation
When you register a single user
When you register bulk users
When you update Active Directory user settings
When you add a new role
When you update an existing role
When you delete an existing role
When you clone an existing role
When you add an enterprise contact
When you update an enterprise contact
When you delete an enterprise contact
When you import a CSV file to add enterprise contacts
When you add a new enterprise group
When you update an existing enterprise group
When you delete an existing enterprise group
When you add an enterprise template
When you update an enterprise template
When you delete an enterprise template
When you clone an enterprise template
When you upload/ add a document in enterprise library
When you update a document from enterprise library
When you delete a document from enterprise library
When you update a notification email
When you update a notification email content
When you reset a notification email to default
When you update application integration settings
When you update report settings
When you update document settings
When you add an enterprise legal notice
When you update an enterprise legal notice
When you delete an enterprise legal notice
When you add a certificate filter
When you update a certificate filter
When you delete a certificate filter
When you enable your enterprise user
When you disable your enterprise user
When you update the enterprise default settings
When you update enterprise branding
When you export an enterprise template
When you import and enterprise template
When you export an enterprise library document
When you import an enterprise library document

View your activity logs

Click your profile drop down menu (available at the top right corner).
Click the "Activity" option.

Scroll down the grid to view your older activity logs. The system will keep fetching the records accordingly. You can also view the associated information of each activity by clicking the "Details" link.

Each user (i.e. individual/ Enterprise user/ Enterprise Admin) can view their own activity logs.