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System users

SigningHub mainly revolves around the following users:

 Users Description
Individual User A user who subscribes for an Individual account is called an Individual user.
Enterprise Owner The contact person (user) of an enterprise account is called an enterprise owner. An enterprise owner can be changed within an enterprise account.
Enterprise Admin The admin user of an enterprise account is called an enterprise admin. An enterprise admin can manage enterprise users, groups, roles and access, signature configurations, 3rd party integrations, legal notices, signing reasons, etc. In short an enterprise admin is responsible for complete administration of an enterprise account. There can be multiple enterprise admins within an enterprise.
Enterprise User A child user or end user of an enterprise account is called an enterprise user. An enterprise user can have the restricted access on SigningHub, and will have to abide by the rules, as configured by the enterprise admin.
Document Owner Any SigningHub user who uploads the document or uses the library document to initiate the document workflow, is called a document owner. In addition to performing other activities, a document owner can exclusively view the "Document Logs" and "Attachments" options in their documents.
Recipient A user who has been sent a document for collaboration (signing, reviewing, or updating) by the document owner, is called a recipient. A recipient may or may not be a registered SigningHub user at the time of document sending. However, in order to collaborate with the document workflow, s/he will have to register with SigningHub. Based on document approval requirements, a recipient can be of 3 different types, i.e.
  • Document Signer:
    Being a signer, a recipient needs to sign the document in the assigned signature field to approve it. Alternatively s/he may click the "Decline" button to disagree. Whenever a digital signature is made by any signer, the signature quota of respective document owner will be consumed. Moreover, a signer should also fill in the assigned form fields, initials, and/ or in-persons fields (if any) before signing.

  • Document Reviewer:
    Being a reviewer, a recipient needs to click the "Review" button to approve the document. Alternatively, s/he may click the "Decline" button to disagree. Reviewing does not involve signing activity. Moreover, a reviewer should also fill in the assigned form fields, and/ or initials (if any) before reviewing.

  • Document Editor:
    Being an editor, a 
    recipient needs to click the "Submit" button to update the document. Alternatively, s/he may click the "Decline" button to disagree. Editing does not involve signing activity. An editor should also fill in the assigned form fields, and/ or initials (if any) before updating.




See also


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