SigningHub gives you an option to use your IDP credentials (OIDC supported protocol) to log into SigningHub. In this case, you don't even need to have a SigningHub ID, as your personal account will be used for SigningHub authentication. 

However, logging in through your personal credentials for the first time, will take you to the registration screen and display your personal (email address) for new registration. After registration you can easily login through your personal credentials.


Login through your supported OIDC supported account

  1. Go to the SigningHub login screen.
  2. Click the "More Login Options" link available at the bottom of login screen.
    A dialog will appear listing all the supported authentication methods.
  3. Click the "OIDC Configured profile" option.
    Configured app will appear in a popup.
  4. Specify your ID and password in the app.
  5. Click the "Login" button.
    SigningHub permissions screen will appear.
  6. Click the "Accept" option.
    You will be authenticated into SigningHub.


OIDC user profile information NID sync with SigningHub NID

When syncing a user's National Identity (NID) and email from OpenID Connect (OIDC) with SigningHub, actions vary based on whether the user already exists in the SigningHub system:


  1. If both email and NID are received from OIDC and the user exists in SigningHub: The user will log in, and the NID in the [User] table will be updated with the new NID from OIDC. If the user does not yet exist, they will be registered in the system, and their NID will be added to the [User] table.
  2. If only the email is received from OIDC and the user exists in SigningHub: The user will simply log in. If the user does not exist, they will be registered.
  3. If only the NID is received from OIDC and the user exists in SigningHub: SigningHub will search for a user with the received NID. If found, the user will log in, and their NID in the [User] table will be updated. If the user does not already exist in SigningHub, an error will be shown, as the user must already be present in the UserIdentity or [User] table for NID-only syncs.
  4. If neither email nor NID is received from OIDC: An error will be returned in both cases, as the user must already be present in the UserIdentity or [User] table to proceed with syncing.
  1. As a part of GDPR compliance, the "Service Agreement" dialog will appear after successful user authentication. This dialog contains the links of "Terms of Service" and "Privacy Policy" pages. SigningHub will ensure that you agree to them before letting you use your account.
  2. "Service Agreement" dialog will not appear after successful user authentication, if there is none of Service Agreement marked as active.
  3. When using an on-premises installation of SigningHub and this is the only configured authentication for the end-users, then you wont need to click the "More Login Options" link to choose it. In that case, this authentication method will be invoked by default on the Login screen.
  4. Users cannot login to SigningHub if their account is disabled, marked as dormant, or temporarily locked due to multiple invalid login attempts.



See Also