To mark an account as Archive:

  1. Click the "Accounts" option from the left menu.
    The "Accounts" screen will appear.
  2. Search the account, which is already marked as Dormant..
    1. Once the user account is marked as 'Dormant', only then it can be made as Archive.
  3. Now click  adjacent to it, and then select the "Archive" option.
    A confirmation dialog will appear, click Yes to mark the selected account as archive.
  4. An Email notification is sent to the email address provided in the field "Send Notification To>Data Settings".



  1. As the account is marked as archived its user data (user profile, document packages, user document packages evidence report and user document packages log) will be saved in the “Archived Directory Path>Data Settings".
  1. After the account is made archive, it will be deleted from "Accounts" page.​
  2. "Archive Account" action cannot be reverted.
  3. Administrator should have 'delete' rights to mark a user account as archive.
  4. Archive Account feature is available through the licence.
  5. Data Archiving feature is available only if the user is allowed to archive in the license.


See Also