itsme is a strong identity mechanism founded by banks and telephone companies that gives access to millions of users. It works on a unique combination of three important elements of a user (i.e. Mobile Phone, SIM Card, and Fingerprint) to ensure a secure solution.

The itsme app allows all Belgian citizens who own a mobile phone and a bank account to securely identify themselves. SigningHub enables you to use itsme as an optional way for login and signing authentication. 

Login through your itsme app

For this, you need to have itsme app installed on your mobile device. Once you have registered with itsme:

  1. Go to the SigningHub login screen.
  2. Click the "More Login Options" link available at the bottom of login screen. 
    A dialog will appear listing all the supported authentication methods.
  3. Click the "itsme" option.
  4. A popup will appear. Specify your mobile number that is registered with itsme and click the "Submit" button.
  5. Run the "itsme" app on your mobile device and authenticate the login request by clicking the "Confirm" option.
    You will be logged in to your SigningHub account.
  1. As a .part of GDPR compliance, the "Service Agreement" dialog will appear after successful user authentication. This dialog contains the links of "Terms of Service" and "Privacy Policy" pages. SigningHub will ensure that you agree to them before letting you use your account.
  2. "Service Agreement" dialog will not appear after successful user authentication, if there is none of Service Agreement marked as active.
  3. When using an on-premises installation of SigningHub and this is the only configured authentication for the end-users, then you wont need to click the "More Login Options" link to choose it. In that case, this authentication method will be invoked by default on the Login screen.
  4. Users cannot login to SigningHub if their account is disabled, marked as dormant, or temporarily locked due to multiple invalid login attempts.



See Also