You can also make the manual payments through SigningHub Admin interface. This is useful in situations when payments are to save against the private service plans, or against those online payments that have been failed due to any technical reason.
Add a manual payment record
Manual Payments |
|
Fields |
Description |
Account Owner Email |
Specify the email ID of the account owner against which payment is to make. |
Service Plan |
Read only field to display the subscribed service plan of the above mentioned account owner. Click to view plan details. |
Monthly Price |
Read only field to display the monthly price of the subscribed service plan. |
Yearly Price |
Read only field to display the annual price of the subscribed service plan. |
Mode |
Specify the payment mode, i.e. Monthly or Yearly. |
Payment Amount |
Specify the received payment amount to be add in the system. From the adjacent drop down, choose the payment currency, i.e. USD, GBP, EUR, etc. |
VAT Number |
Specify Value Added Tax (VAT) number of the account owner. |
Transaction ID/ Charge ID |
When making a manual payment, specify any ID that can be used as transaction ID/ charge ID of the payment. |
Agreement ID/ Customer ID |
The agreement ID/ customer ID is auto populated when you make a manual payment against an account whose billing is already Active. However, when you make a manual payment against an account that is using a private service plan then you will need to manually specify the agreement ID/ customer ID. |
Remarks |
Specify the reason of making this manual payment. |
For all the Worldpay related payments, the "Agreement ID" and "Transaction ID" fields are used in the payment records. However, when the payments are made through Stripe, the "Customer ID" and "Charge ID" fields are used in the payment records. |