To reset an account's password:

  1. Click the "Accounts" option from the left menu.
    The "Accounts" screen will appear.
  2. Search the account, whose password is required to change. 
  3. Now click  adjacent to it, and then select the "Reset Password" option.
     
  4. A confirmation dialog will appear.
    Click Yes to send a password change email to the user, from where they can change their account password.
  1. After an being prompted to reset password, the user will not be able to set as password, the following:
    1. Their user account (i.e. Email Address)
    2. The last used password
    3. Their full user name
  2. The system will log out the user from all the devices in case of successful password reset.
  3. As per the configuration of the "Previous Password Retention Count", in Global Setting>Default Password Policy in SigningHub Admin, the user may be restricted from switching back to any of the retained passwords.


See Also