The service can be configured to generate email, SMS and/or SNMP alerts when the following events occur:

  • Failed to sign document (Reasons include TSA unreachable, failed to get time stamp, signing certificate expired, etc.)
  • An Internal error occurred (Reasons include database or space not available, etc.)
  • If the service is unable to use log signing key at auto-archiving time.
  • When archiving is successfully completed.


System operators who will receive these alerts can be configured here as well.


The configuration items are as follows:


Items

Description

Failed to Sign Document

When this alert is enabled, an alert is sent whenever signing is failed for any type of document.

Internal error occurred

When enabled, an alert is sent whenever an internal error has occurred during the request processing (e.g. database was not accessible).

Unable to use log signing Key at auto-archiving time

When enabled, an alert is sent whenever system is unable to use the Log Signing Key at auto-archiving time. 

Note: The Log Signing Key is configured in Global Settings > System Certificates module

When archiving is performed

When enabled, service will send an alert whenever auto-archiving is performed.

>> and <<

These buttons are used to select and deselect system operators to whom alerts are sent. Operators in the "Selected Operators" list will receive the configured alerts.


Click Save button for the changes to take effect. 

See also

Configuring the Signing Service

PDF Signature Appearances
PDF Signature Locations

Transactions Log Viewer
Authentication Logs

Logs Archiving

Management Reporting
Optimising ADSS Signing Server Performance

Signing Service Interface URLs