The service can be configured to generate email, SMS and/or SNMP alerts when the following events occur:

  • Failed to sign verification response messages
  • An Internal error occurred (Reasons include database or space not available, etc.)
  • If the service is unable to use log signing key at auto-archiving time
  • When archiving is successfully completed

The system operators that will receive these can be defined within the service GUI.

The configuration items are as follows:

Items

Description

Failed to sign a response message

When enabled, an email alert is sent to selected system operators whenever verification response signing fails for online requests.

Internal error occurred

When enabled, an alert is sent whenever an internal error has occurred during the request processing (e.g. database was not accessible).

Unable to use log signing Key at auto-archiving time 

When enabled, an alert is sent whenever system is unable to use the Log Signing Key at auto-archiving time. 

Note: The Log Signing Key is configured in Global Settings > System Certificates module.

When archiving is performed 

When enabled, service will send an alert whenever auto-archiving is performed.

>> and << 

These buttons are used to select and deselect system operators to whom alerts are sent. Operators in the "Selected Operators" list will receive the configured alerts.


Click Update button for the changes to take effect.

See also

Configuring the Verification Service
Validating and Enhancing Existing Signatures

Transactions Log Viewer
Logs Archiving
Verification Management Reporting
Verification Service Interface URLs